How to use CollexyLux AI Shopping Assistant

You don't need to know the exact product category or browse through the entire assortment to find a relevant Pokémon card. With CollexyLux's AI shopping assistant, you can describe what you're looking for in plain language and get help searching the current assortment, comparing options, and building your cart.

The assistant is especially useful when you're looking for a specific card, working on a set, have a budget, or simply want help choosing between multiple options.

What can CollexyLux's AI shopping assistant help with?

In our own tests, the assistant has shown that it can combine current product data, inventory status, conversation context, CollexyLux's Knowledge Base, and cart actions in the same dialogue.

• find specific Pokémon cards by, for example, set, Pokémon, rarity, condition, language, collector number, and price
• display relevant products with title, variant, condition, language, and price
• work within a budget and adjust recommendations along the way
• suggest alternatives if a specific card or variant is not available
• assist with various needs such as set completion, collection, value buying, and gift purchases
• explain condition, product variants, shipping, and other information from the webshop
• add and remove specific products from the cart
• continue working based on the updated cart and guide you towards checkout
• conduct dialogue in both Danish and English

In practice, this means you can go from a question like "find five cheap cards for my child" or "I need Base Set 2 cards" to a specific selection without first having to find the right filters or products yourself.

Find a specific card – or just describe what you're looking for

You can ask very precisely if you already know what you need. Examples:

• "Do you have Charizard in stock?"
• "Find cards from Base Set 2."
• "Do you have collector number 31/130?"
• "Show me English Holo cards in Good condition."

You can also start broader. If you don't know the exact card yet, you can, for example, write:

• "Find five Pokémon cards under DKK 100."
• "I'd like two good Holo Rare cards."
• "Find some cheap cards for a new collector."

The assistant can then use your subsequent responses to narrow down the selection. For example, if you state that you prefer a specific Pokémon, rarity, condition, or price, the recommendations can be adjusted accordingly.

Use the AI assistant for set completion

Set completion is one of the areas where conversational shopping makes particularly good sense. Instead of just browsing, you can tell the assistant which set you're working on and which cards you still need.

For example, you can ask:

• "I'm collecting Base Set 2. Which cards do you have in stock?"
• "I need 31/130, 34/130, and 49/130. Do you have them?"
• "Find five cards from the same set that I can add to my collection."

The more precisely you describe your needs, the better the assistant's basis for finding relevant singles. For set completion, you should still check the set name, collector number, language, and variant on the product page before purchasing.

You can also use our guide to collector numbers if you want to learn how to identify the precise card edition.

Get help with Set Builder and qualifying singles

The AI assistant can also use CollexyLux's own trading rules. In our tests, it has been able to distinguish between qualifying singles and products like lots, which do not count towards the Set Builder logic.

This means you can ask how many qualifying singles you need, or ask the assistant to find an extra card so your cart reaches a relevant threshold.

A lot can still be a good purchase in itself, but it's not necessarily treated the same way as individual singles. The assistant can explain the difference when it's relevant to your cart.

From recommendation to cart in the same conversation

What's special about the AI shopping assistant is that the dialogue doesn't have to stop at a product recommendation. Once you've found the right products, you can ask it to add them to your cart.

For example, you can write:

• "Add those five cards to the cart."
• "Remove Granbull again."
• "Find another card instead."
• "How many qualifying singles do I have now?"

The assistant can then continue working based on the updated cart.

A concrete example from our own tests

In a test, we asked the assistant to build a cart with 10 Rare cards. Along the way, an unwanted Granbull was removed, and a 9-card lot was evaluated as a possible alternative.

The assistant explained that the lot did not count as qualifying singles in the Set Builder logic. It then found a new qualifying single and ended up with a cart consisting of 10 singles + a separate 9-card lot.

This is a good example of how the assistant can combine product selection, cart status, and CollexyLux's own rules in the same conversation.

Also ask about condition, variants, and the webshop

The AI assistant isn't just for product search. It can also use CollexyLux's Knowledge Base to answer questions about, for example:

• condition
• variants and finish
• images
• shipping and delivery
• discounts and Set Builder
• other practical questions about the webshop

For example, if you're unsure about the difference between Near Mint and Excellent, the assistant can explain the terms and guide you to relevant products.

For condition-sensitive cards, we still recommend reading the product information and viewing the available images. You can also use our guide to condition and evaluation of Pokémon cards.

How to get better recommendations

You don't need to write perfect prompts. But the more relevant information you provide, the easier it is for the assistant to find the right match.

Good information can include, for example:

• which set you're collecting
• which Pokémon you're looking for
• your budget
• desired rarity
• desired condition
• language
• collector number
• whether the card is for collection, set completion, gift, or play

A question like "find a good Pikachu card" can therefore be used as a starting point, but "find an English Pikachu card in NM or EX for no more than DKK 150" gives the assistant a more precise goal.

The AI assistant can still make mistakes

AI is a helpful tool, not a guarantee of flawless recommendations. In one of our own tests, the assistant first suggested a card that was already in the cart.

After we added a rule to check the current cart before new recommendations, it was able to correct itself and suggest three new cards that had not already been added.

We therefore continuously test the shopping experience and adjust the agent's instructions when we find specific errors or friction.

For valuable, rare, or condition-sensitive cards, you should always check the specific product page, images, condition, language, and variant before completing the purchase.

What the AI assistant cannot do

The assistant can help you through a large part of the purchasing journey, but it does not process the payment for you.

It can, among other things:

• search
• advise
• suggest products
• add and remove items from the cart
• continue working based on the current cart
• guide you towards checkout

The payment itself and the final order are still completed by you as the customer.

Try it as your personal Pokémon shopping assistant

The next time you visit CollexyLux, you can open the chat and start with the need you actually have. You don't have to first decide which filter or collection is the right one.

For example, start with:

• "Find five cheap cards for my child."
• "I'm collecting Base Set 2 – what do you have?"
• "Find two Holo Rare cards under DKK 200."
• "I need one qualifying single for Set Builder."
• "Help me find a card in Near Mint condition."

The assistant's strength is precisely that the conversation can continue. You can change your mind, add requirements, remove products, and ask for new suggestions until the cart better matches what you're looking for.